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The Troubleshooter
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Thomas Gerard "Tom" Martino (born 1953) is a supporter of American consumer and radio show host. It is also known as "The Troubleshooter". The national syndication show "The Troubleshooter Show" was broadcast from KHOW, based in Denver, Colorado. The format of the show focuses on the caller who gives him a specific complaint about the business; asking general-purpose consumer-oriented questions; or have various problems they need to be resolved. He also provides business and consumer advice to listeners. Martino investigates complaints by contacting others in disputes where possible; he then gives suggestions and asks for comments from callers. The show began more than 38 years ago and was nationally syndicated around 2001. Martino said that over the years, he has recovered hundreds of millions of dollars in cash, merchandise, and services for consumers who contacted him.


Video Tom Martino



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Martino's career begins at Catskill Daily Mail , a newspaper in New York, where he writes consumer-oriented columns. In 1976, he began working on radio and television. He continues to write columns for Rocky Mountain News, but now writes columns only for his own website.

Martino took his consumer advocacy to television, first at several stations in the Eastern United States. In Denver, he spent 18 years at CBS KCNC-TV station. His most recent television position was with the KDVR Fox Broadcasting Company affiliate in Denver, which canceled its show from schedule in 2011.

Martino is known for his brave style. If he believes a businessman is unethical, he does not hesitate to call him a liar or a swindler in the air. If he believes the business failed to respond to his investigation, he sometimes broadcasts business phone numbers and encourages listeners to contact businesses.

He is also known for letting consumers know when they are wrong and helping them in improving the situation and avoiding it in the future.

On April 24, 2009, the US Court of Appeals for the Ninth Circuit issued an opinion confirming the dismissal of the defamation suit brought against Martino by an Oregon water vessel dealer. A dealer customer has phoned Martino's show to describe the problem he has with the private boat he bought from the dealer, and in the air conversation, Martino says "they just lied to you." Dealers sued Martino for defamation and business relationship disruption. The federal district court in Portland granted the Martino anti-SLAPP movement, refused the dealer case, and gave Martino a lawyer fee to the dealer. The Court of Appeal affirmed the trial, saying that Martino's statement was a statement of opinion protected by the First Amendment. Gardner v. Martino, Ninth Circuit No. 06-35437 (April 24th, 2009).

Maps Tom Martino



Entrepreneur

Martino operates the "Troubleshooting Reference List," a list of businesses he supports. To become a Reference List member, a business must agree to a code of ethics, including an agreement to comply with Martino's decision in case of disputes with the consumer. A business can pay for Martino to personally endorse their products or services in the air, although critics say that Tom Martino's status as a consumer advocate is compromised by the money he receives for his support. The Martino website has a long disclaimer stating that he is not responsible for the quality of service received from his company. However, It is the only form of advertising that offers consumers another way through, arbitration, public testimony, media exposure and public condemnation and unexpected member suspension.

On his website, Martino states: "Although Referrals List is a paid advertisement, no member can" buy "their way into the list nor can they remain a member unless they comply with our strict codes of ethics." The Referral List website also discusses the member's fee structure, stating, "The Reference List members are charged a fee commensurate with the feedback and complaints generated in their line of business.Because we handle any and all complaints about members, it is certain that those categories that generate jobs the most for us will cost more than the almost never generate feedback... Members currently pay starting from $ 1,200 per year for small businesses in one category up to $ 16,000 per year for large businesses covering multiple categories with multiple locations. "

Martino also started Liberty Bell Telecom, a telecommunications company, and sold it to Dish Network in 2010.

He is also a real estate developer and helicopter pilot and private plane.

On September 2, 2011, Tom Martino filed for bankruptcy Chapter 7, He borrowed heavily to invest in real estate, and became bankrupt when real estate prices fell. Martino said that he owed about $ 36 million, even though his creditors put the figure at $ 78 million. The proposal was contradicted when some creditors accused Martino of improperly transferring the property to his wife's name, which he rejected. After a thorough investigation, the US Bankruptcy Court dismissed a lawsuit related to Martino's personal bankruptcy and solicitor from First Citizens Bank & Trust acknowledges, "no fraud or false reason" on behalf of Martino. After a series of court proceedings, the bankruptcy was completed in March 2013. The only debt included in Martino's bankruptcy filing is a real estate business loan. All personal debt has been paid before and/or shortly after its bankruptcy.

On December 21, 2013, Martino was arrested by Denver police for an investigation interfering with peace and domestic violence. Allegations of attack were dropped due to lack of evidence. He is not against allegations of disturbing peace and accepting that belief. All records of arrest, indictment, and verdict have been removed from his record.

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References


Tom Martino exposes sleazy car dealers! Brutal! - YouTube
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External links

  • Authorized Troubleshooter
  • Site
  • Referrals List of Troubleshooters
  • [7]

Source of the article : Wikipedia

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